Shipping Policy
This Shipping Policy explains how orders are processed, shipped, and delivered by Camur Products.
1. Order Processing
Orders are typically processed within [1-3 business days] after payment is received.
Orders are not processed or shipped on weekends or holidays. Processing times may be longer during
high-volume periods, product restocks, holidays, or circumstances outside of our control.
2. Shipping Rates
Shipping rates are calculated and displayed at checkout when applicable.
Shipping costs may vary based on the order total, package weight, shipping destination, and selected shipping
method.
3. Shipping Locations
We currently ship to addresses within [the United States].
At this time, we may not ship to certain locations, including international addresses, P.O. boxes, APO/FPO
addresses, or restricted delivery areas, unless otherwise stated during checkout.
4. Delivery Estimates
Estimated delivery times are provided for convenience only and are not guaranteed.
Delivery delays may occur due to carrier delays, weather, holidays, incorrect shipping information, supply
chain issues, or other circumstances outside of our control.
5. Shipping Confirmation and Tracking
Once your order ships, you may receive a shipping confirmation email with tracking information when
available.
Tracking updates are provided by the shipping carrier and may take time to appear after the label is created.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Camur Products is not responsible for orders delayed, lost, or delivered incorrectly due to inaccurate or
incomplete shipping information provided by the customer.
If an order is returned to us because of an incorrect or incomplete address, the customer may be responsible
for additional shipping charges to resend the order.
7. Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery is the responsibility of the carrier.
Camur Products is not responsible for lost, stolen, or delayed packages after the carrier confirms possession
of the shipment. However, please contact us if there is an issue and we will do our best to help you work with
the carrier.
8. Damaged Packages
If your order arrives damaged, please contact us within [7 days] of delivery at [email address].
Please include your order number, photos of the damaged product, and photos of the packaging. This helps
us review the issue and determine the best resolution.
9. Split Shipments
Some orders may ship in multiple packages depending on product availability, warehouse location, or
package size.
If your order ships in multiple packages, you may receive separate tracking information.
10. Contact Information
Questions about shipping may be sent to:
Camur Products
Email: contact@camurproducts.com
